How to import statements, receipts, and screenshots into Clover
What happens after I upload a file?
Clover processes the file, extracts rows, and presents the results so you can check whether the data looks right before confirming it. Manual entries follow the same review mindset.
Can I upload another file for the same account?
Yes. You can add more files as needed, especially when you are building a fuller history for one finance setup or account.
How to review imported transactions in Clover
Why did Clover flag my rows for review?
Clover flags rows when parsing confidence is low or when a row looks like it needs a human check before it should become confirmed data.
How do I review a parsed statement in Clover?
Open the imported file or review queue, compare the parsed rows against the original text, and fix any dates, amounts, or merchant names that do not match.
Supported import file types and passwords
What file types does Clover support for imports?
Clover supports PDF, CSV, PNG, JPG, JPEG, WEBP, HEIC, and HEIF imports. The exact behavior still depends on the import flow you are using.
What should I do if Clover asks for a file password?
Enter the correct statement password if the file uses one, then re-run the import so Clover can read the protected content.
How to fix an import in Clover
What should I do if the import looks wrong?
Check the source file first, then compare the parsed output row by row. If the issue came from an incomplete or protected file, re-run the import after fixing that input.
Can I import the same file again?
Yes, you can re-import after correcting the file or unlocking it. Just make sure you are reviewing the result so you do not create duplicates.
Import spreadsheets and multi-account files
Can Clover import Excel workbooks?
Yes. Clover can process supported Excel workbooks as well as CSV and TSV files. Clear column headings, dates, descriptions, and amounts help produce better results.
Can one file contain more than one account or sheet?
Yes. Clover can inspect multi-sheet or multi-account files and separate the useful records. Review the proposed accounts and rows before confirming them.
Can I import account balances or investments from a spreadsheet?
Yes, when the workbook includes recognizable account, balance, holding, or transaction data. Clover will show what it found so you can correct anything before saving.
Imports from unknown banks, wallets, and brokers
What if my bank or provider is not listed?
You can still try the file. Clover first looks for a known format, then uses a more general parser when needed. Uncertain results should be sent for review.
Why did Clover recognize only part of my file?
A file may mix summaries, transactions, balances, or layouts that are difficult to separate. Review what Clover found, then add missing records manually or try a clearer export.
Should I confirm an import that looks incomplete?
No. Compare it with the source first. Correct the proposed data, upload a better copy, or add the missing records manually before confirming.
Background import processing and recovery
Can I leave the page while an import is processing?
Yes. Larger imports can continue in the background. Return to Imports to check the latest status and review the results when processing finishes.
What should I do if an import appears stuck?
Refresh Imports and check its status before uploading the same file again. If it failed, retry the original file. If it completed, review the result to avoid duplicates.
Will Clover save a partially completed import?
Clover keeps import status and raw source information separate from confirmed transactions. A failed or incomplete import should not silently become confirmed financial history.
How to change a transaction category in Clover
How does Clover choose categories?
Clover uses deterministic parsing and fallback rules first, then learns from confirmed edits so future rows can be categorized better.
Can I keep confirmed categories from changing later?
Yes. Confirmed rows should remain stable, and Clover should avoid silently changing values that a user already accepted.
How to edit a transaction in Clover
Where do I edit a transaction?
Open Transactions, pick the row, and update the fields you want to correct. That is the best place to fix categories or notes.
What if a merchant name is too messy?
Use the simplified title where available, but keep the raw description intact so Clover can preserve traceability.
How to split or normalize spending in Clover
Can I split one transaction into multiple categories?
If a row represents multiple kinds of spending, you can separate the logic in the transaction process and keep the raw entry intact for traceability.
How do I keep merchant names consistent?
Use the raw description for auditability and the simplified merchant label for readability, especially when the original file has noisy bank text.
How to use merchant rules in Clover
What are merchant rules in Clover?
Merchant rules are learned patterns that help Clover keep transaction labels and categories more consistent when the same merchant appears again.
Why keep raw descriptions separate from merchant names?
Keeping the raw description separate preserves traceability while still letting you show a cleaner merchant label in the app.
How recurring detection works
How does Clover find recurring activity?
Clover looks for repeated transaction patterns such as similar merchants, amounts, and timing. A suggestion is not treated as confirmed until you review it.
What happens when I dismiss a recurring suggestion?
Clover removes that suggestion from your active recurring view. Dismissing it does not delete the original transactions.
Why is a recurring payment missing?
The history may be too short or the amount and timing may vary too much. Add the commitment manually or import more history, then review the recurring suggestions again.
Plan bills, income, installments, and money owed
What is the difference between detected and planned recurring activity?
Detected activity comes from patterns in your transactions. Planned activity is something you add because you already know a bill, payment, installment, income, or amount owed is coming.
Can I edit the next date or expected amount?
Yes. Update the commitment when its timing, amount, or status changes so your upcoming view stays useful.
Does marking a commitment complete create a transaction?
A commitment and a confirmed transaction serve different purposes. Check the resulting activity and add or match the real transaction when the money actually moves.
Reports and Adviser explained
How are Reports and Adviser different?
Reports organize your financial activity into trends, balances, categories, and comparisons. Adviser helps explain what those patterns may mean and what deserves attention.
What can I ask Adviser?
Ask about spending changes, cash flow, recurring costs, goals, budgets, account balances, or patterns you want to understand. Better organized data usually leads to more useful answers.
What data does Adviser use?
Adviser uses the financial data available in your active Profile, such as confirmed transactions, accounts, budgets, goals, and relevant trends.
Adviser recommendations, alerts, and actions
Does Adviser change my financial data automatically?
No. Guidance can suggest a next step, but changes to confirmed financial data should remain under your control.
What should I do with an Adviser alert?
Open the related transactions, account, report, budget, or goal. Confirm that the pattern is real, then decide whether to adjust your plan or simply keep watching it.
Can I ask a follow-up question?
Yes. Follow-ups help you narrow the time period, account, category, or decision you want to understand.
Create and manage a budget
Can Clover suggest a budget from my spending?
Yes. Your organized history can help Clover suggest a more realistic starting point. Review the suggestion before using it.
Can I pause, resume, or copy a budget?
Yes. Pause a budget when it is temporarily irrelevant, resume it later, or copy an existing plan when a new period needs a similar setup.
What does projected spending mean?
Projected spending estimates where the budget may end based on current activity. Treat it as an early signal, not a guaranteed result.
Goals, roadmaps, and progress
What is a goal roadmap?
A roadmap turns a target into smaller checkpoints or a suggested pace, helping you see whether your current progress is on track.
How does Clover measure goal progress?
Progress can use the value, activity, or account information connected to the goal. Review the goal details when the number does not match what you expect.
Can goals and budgets use different currencies?
Clover can keep currency context with financial records. Check the currency on the goal, budget, and connected accounts before comparing amounts.
Add or import investment holdings
Can I import investment records?
Yes. Clover can process supported broker files and structured spreadsheets. Review every proposed account, holding, purchase, and dividend before confirming.
Can I add a holding manually?
Yes. Add the asset, quantity, principal or cost information, currency, and any price details you want Clover to track.
Why is an investment missing from net worth?
Check that the holding belongs to the active Profile, has a usable current value, and uses the expected currency. Correct or add any missing details.
Investment values, returns, and activity
What is the difference between principal, value, gain, and return?
Principal is what you put in, current value is what the holding is worth now, gain is the value change in money terms, and return expresses performance relative to the amount invested.
How do I record purchases or dividends?
Add or import the investment activity, then review the date, amount, asset, and currency so it updates the correct holding.
What if a price or currency looks wrong?
Open the holding and check its price source, latest price, and currency. Correct stale or mismatched information before relying on the portfolio total.
Which investment tools require Pro?
Free includes basic investment tracking. Pro adds the fuller portfolio tools and higher limits shown on the Pricing page.
Circles, roles, and privacy
What is a Circle?
A Circle is a shared space for people managing money together. It can hold shared expenses, budgets, goals, commitments, and selected summaries without merging everyone’s private Profiles.
What can other Circle members see?
They can see information shared inside that Circle according to their role. They cannot automatically browse the accounts, transactions, or plans in your private Profiles.
What do Organizer, Member, and Participant mean?
Organizers manage the Circle and its access. Members can take part in the shared areas available to them. Participants can be included in shared expenses even when they do not need full Circle access.
How do invitations work?
An Organizer sends an invitation. The invited person joins with the intended role, and the Circle remains separate from their private Profile.
Circles versus Split Bills
When should I use Split Bills?
Use Split Bills for a specific shared expense, receipt, trip, meal, or balance you want to settle clearly.
When should I use a Circle?
Use a Circle when the same group needs an ongoing place for shared expenses, budgets, goals, commitments, or selected financial summaries.
Can a Split Bill belong to a Circle?
Yes. A Circle can keep group expenses together while still showing who paid, who owes, and what has been settled.
Can I leave or archive a Circle?
You can leave when your role and outstanding responsibilities allow it. Organizers can archive a Circle when the group no longer needs an active shared space.
Split by item, request payment, and settle
Can I split a receipt by item?
Yes. Assign items to the people who shared them, handle shared items as needed, and review the total before saving.
Can I include someone who does not use Clover?
Yes. Add them as a participant so their share and payments can still be tracked without giving them access to your private Profile.
What is the difference between a payment request and a settlement?
A payment request tells someone what is due. A settlement records money that actually changed hands and reduces the outstanding balance.
What if a payment was recorded incorrectly?
Open the shared expense, review its payment or transfer history, and correct the mistaken record so the remaining balances match reality.